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Context Help

If you lose your way inside our web hosting Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A pop-up menu will open. It contains in-depth information about all the actions that you can carry out on the given page. Each pop-up window appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge assortment of how-to video clips demonstrating how to work with our hosting Control Panel. They're intended for those of you who would like to see how things are being done instead of only reading articles. Thus, everyone can quickly get to know our Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you need, take a glimpse at our extensive Frequently Asked Questions database, which comprises questions asked by actual clients and offers real solutions. We constantly update our Frequently Asked Questions database with new questions & answers so as to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ section either, we have a fantastic team of customer support engineers available 24-7-365 and eager to help you with any question. Each support ticket you submit will be replied to in less than 60 minutes (the average trouble ticket response time being approximately 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 69798

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com